About Us

Who is Ecco Appliance Repair?

We’re a group of local appliance repair technicians committed to providing streamlined service and a professional and friendly appliance repair experience. Often the person who answers the phone is the same person who will be repairing your appliance. Our goal is to make the appliance service experience affordable, simple, and painless.

We offer:

 

ECCO-same-day-serviceSame-Day Service: appliance failures are inconvenient, so we aim to resolve that inconvenience as quickly as possible. We do whatever we can to prevent food spoilage, fire hazards, and related problems. Our operating hours are Mon – Sat 8:00am – 8:00pm. We also provide 24/7 emergency service.

 

 

3hourwindowSmall, 3-Hour Appointment Windows: we offer convenient 3-hour windows, scheduled at a time convenient for you. One of our technicians will contact you on the day of service when they’re headed your way about thirty minutes prior to your appointment.

 

 

licensed-and-insuredQuality Technicians: we’re certified by the BEAR (license #46121), the licensing authority for appliance repair in California. Our technicians are trained in all common brands and we employ specialists for high-end / niche brands. All technicians undergo a thorough criminal background check before beginning work, and all of our technicians are required to carry insurance for your peace of mind.

 

 

qualityserviceLocally owned & operated: we’re locally owned by appliance repair technicians, based in the Bay Area. Providing a professional yet personal service is important to us — often the person who answers the phone will be the same person who repairs your appliance. We make the appliance service experience simple and painless.

 

 

nohiddenfeesTransparent Pricing: our service fee is $49.95 — this includes our trip charge and diagnostic fee. From there, we use a pricing guide to price appliance repairs by the job. Our pricing terms are simple — never any surprises or hidden fees.

 

 

90day WarrantyClear Warranty Terms: just in case something goes wrong with the initial repair, we offer a comprehensive 90-day parts and labor warranty. Most second visits will occur within a few days of the first — for example when more than one failed part is causing the appliance to fail. Since we don’t charge for second visits, it’s our goal to complete repairs in one trip whenever possible.

 

Need to schedule an appliance repair appointment? Call us at (408) 385-2700 or book online.